Switching Recreation Software

Frustrated with your current system, but worried it will be more trouble to switch to new recreation software? It’s actually much easier than you think!

What happens with our database, accounts, bookings, and memberships?

REC1 can convert content from an existing user database, including accounts with credits, accounts with balances, future bookings, and active memberships. There are a number of custom developed scripts and libraries that are leveraged for data imports. The amount of effort is dependent upon the type of data (e.g., user data imports are typically straightforward, yet historical transactions are often time consuming to import). Through a more detailed discussion, REC1 can easily recommend options for extracting and saving data from your current system and can then provide a more detailed cost estimate.

Will the hardware from our old system work?

REC1 is hardware agnostic, so it can often use hardware already in place and will help provide integration as needed – even suggestions for new hardware if needed from existing REC1 users. Also, it’s important they know that all browsers/operating systems are regularly tested so you don’t have to have or use a specific browser (Safari, Internet Explorer, etc.) to use the REC1 system. Any internet connection from any mobile device will work!

Will it be hard to learn a new system?

“It is extremely user friendly. Anyone can use it!” – REC1 Customer

We know there is always a learning curve with a new system, so REC1 offers both online and onsite training for new customers. There is also have a searchable knowledgebase available to answer most questions.

What about processing credit cards? Can we retain our merchant provider?

REC1 has multiple credit card processing options. You may elect to have REC1 serve as the merchant of record for credit card processing for reasonable fees. Additionally, you may elect to integrate with your own merchant account. If you desire your own merchant account, but need to shop for a new one, REC1 can provide a reference to our well-regarded processing partners.

We use financial software. Do you integrate with that?

REC1 can produce a GL data extract compatible with your financial/accounting system. We have interfaced with a number of different systems and are confident that we can produce a file compatible with yours.

Ready to talk more about a switch to REC1? Contact our Sales Specialist at bstapleton@rec1.com.


Welcome, New Customers!

Thank you for choosing REC1 to handle your software needs! Welcome to the family!


  • 125 Live Rochester, MN
  • Autrey Mill Nature Preserve, GA
  • Bessemer, AL
  • City of Anaheim, CA
  • City of Kirkland, WA
  • City of Lebanon, NH
  • City of Richland, MS
  • Hope Community Church, NC
  • Jurupa Area Recreation and Parks, CA
  • Lewiston Recreation, ME
  • Manchester Township, PA
  • Presque Isle, ME
  • Sports Academy South, GA
  • Top of the World Elementary School PTA
  • Union County, GA
  • Village of Antioch, IL
  • Whitfield County, GA

Top 10 Useful, but Often Overlooked features in REC1

  1. Our Knowledge Base. Often users can find the answer to their questions by clicking on the REC1 Knowledge Base in the Support Tab.
  2. The new “Export Calendar > Create Feed” option. Not necessarily overlooked, but definitely not widely known yet as it’s brand new in this month’s release!
  3. Map-Based Facility Rentals – enhance your facility reservations by letting users see their camp sites, field rentals, etc.
  4. User dashboard with calendar view for individual/family calendar reminders for registrations and reservations.
  5. SMS Alerts – In addition to sending email messages through REC1, you can communicate via SMS/Text messaging.
  6. A/R CenterThis module allows you to pull balances (overdue or in the future) with a variety of filtering options, send bulk-invoices, edit due dates, bulk-assign cards on file and bulk-pay on multiple balances.
  7. Mobile – REC1 is available on-the-go to both administration and your public.
  8. Auto-billing – Continuous and Structured Auto-billing is a timesaver!
  9. Surveys – a valuable way to get feedback for marketing and for improving your programs!
  10. Our Social Media Feeds – sharing the latest news, reminders, events, webinars, and more. Be sure to follow us on Facebook, Twitter, Google Plus, LinkedIn, and Pinterest.coach-portal-at-work

Evaluating Recreation Software

A good recreation software management system is essential to any Parks and Recreation organization. These all-in-one solutions facilitate activity registration, leagues, point of sale transactions, facility reservations and permitting, memberships, and more. Choosing the right vendor can be complicated – evaluating implementation, data transfer compatibility, support, and more. It is important to trust the team behind the software provider chosen for your organization.

REC1’s online recreation software solution has been considered an industry leader with one of the highest retention rates in the industry because of its transparency, personal support and training, and scalable pricing.

What are your priorities?

Read more at crowdreviews.com.


5 Easy Ways to Market your Parks and Recreation Activities

Let’s face it, Parks and Recreation organizations have limited to no budget for marketing. There’s usually not a department, let alone an individual, responsible solely for marketing. If you are the administrator or activities coordinator looking to gain exposure for your activities there are a few easy and FREE things you can do with tools you probably already have.

Read more at crowdreviews.com.

sms alert

Just Released: Instructor Management Module

REC1’s developers are proud to share the new Instructor Management Module. It is now available to all customers.

Some features:

  • Instructor Assignment – assign to one or more activities and assign different rate types.
  • Contracts – generate contracts from templates, send them to instructors, and have them acknowledge the contract online. You may also Remove or Void a contract.
Instructor Contract

User Tip: Ticketing in REC1 Online Recreation Software

Ticket Setup and Check-in of Tickets

Create your activity under Activity List > Create Activity. Select Activity Type: Ticket.

Then, Create a Session with registration dates for when people can purchase their ticket(s). You may want to check “Allow Multiple Quantities” to allow one person to purchase multiple tickets. “Ticket Date Required” determines if the tickets are tied to a specific date.

During checkout, the user will receive the receipt and each ticket to print. Each ticket may only be used once during check-in.

When checking in ticket holders on the day of the event, click on “Check in”, select “Ticket” from the drop down, then scan or type in their ticket number.

For a step by step video instruction on Ticketing, visit our YouTube channel.


Welcome, New Customers!

We are excited and proud to welcome these organizations to our family and are continuing to work hard developing new features, providing the best service, and keeping our software clean, modern, and seamless to serve you and your members best!

  • American Pools of GA
  • Camp Puzzle Peace, NY
  • City of Fort Payne, AL
  • City of Hendersonville, NC
  • City of Manassas Park, VA
  • El Morro PTA, CA
  • Health Fitness Yukon, AK
  • Metamora Park District, IL
  • White County, GA

#SuperJuly – Money talks!

dollar-941246_640This July, REC1 is proud to be celebrating Park and Recreation Month with organizations throughout the country. Money talks! Check out some economic benefits of Parks.


  • According to a study conducted by Center for Regional Analysis at George Mason University and the National Recreation and Park Association, America’s local and regional public park agencies generated nearly $140 billion in economic activity and supported almost 1 million jobs from their operations and capital spending alone in 2013.
  • According to the National Association of State Park Directors, 725 million people visited state parks in 2013. State parks cost $2.3 billion to operate, but they inject more than $20 billion into local economies.

For more information visit www.nrpa.org/july.